COVID-19 Update | We Are Now Open

Frequently Asked Questions

Reservation & Arrival

Only service animals are permitted.
Anyone is welcome to book a stay with us.
As Lake Arrowhead does receive occasional snowfall in the winter months, having chains stored in your vehicle is recommended. We do sell chains at the Front Desk as well.
We are pleased to offer discounts for UCLA employees. To receive the offer code, please email us at bwresort@ha.ucla.edu.

Guest Room

We do have smaller rooms (Vintage Single) that accommodate two but they book out quickly.
As our rooms do not have TVs, we encourage you to bring a laptop or contact our Front Desk to have a viewing room set up in our Main Lodge.
Our rooms do not have refrigerators or microwaves. Our Front Desk is happy to assist with storing medication or other essential items in our Main Lodge.
While the majority of our condolets have forest views, various areas of our property, including the Main Lodge and Dining Patio/Front Lawn, have lake views.

Dining at the Lodge

We have an award-winning restaurant on site that is open for three meals a day during set times. You can reserve meals in advance or upon arrival.
Note: Due to COVID19 restrictions, all meals currently offered are to-go.
Yes, coffee is available in the Main Lodge upon request.

The Lodge

Our 50-acre property offers the ideal mountain backdrop for every guest. Be sure to check out every location the Lodge has to offer:
  • Front Lawn
  • Children's Park
  • Pool
  • Fitness Center
  • Tennis Courts
  • Basketball Court
  • Sand Volleyball Court
  • Amphitheater
  • Frontier Village
  • Treehouse
  • Ballfield
  • Zen Deck
Visit the Front Desk to checkout recreational equipment for your fun-filled day:
  • Tennis (4 courts available)
  • Pickleball
  • Volleyball
  • Basketball
  • Horseshoes
  • Putting
  • Bocce Ball
  • And more!
We do not have a bar but there are no associated corkage fees
We are a smoke-free property and there are no designated smoking areas.
Yes, we do host weddings. Please inquire for information and details on services and pricing.
Visit the local ski resort in Running Springs, hike local trails, bundle up and enjoy the scenic lake view from our Zen Deck or docks, play tennis on one of our four courts, relax by the firepit with s'mores, and/or gather the family to visit the Lake Arrowhead Village where restaurants and shops await.

Lake Arrowhead

Known as the "Swiss Alps of Southern California", Lake Arrowhead is nestled 5,400 feet above sea level in the San Bernardino National Forest. Lake Arrowhead offers stunning alpine lake views, hiking and biking trails and a bustling village shopping and dining experience. Be sure to check out SkyPark and Snow Valley Mountain Resort for mountain activities available nearby!
Lake Arrowhead does not permit boat rentals, but the McKenzie Water Ski School offers tours and skiing and the Lake Arrowhead Queen offers tours and private charters.
The Lake Arrowhead community has a unique climate for Southern California with four distinct seasons that support an array of outdoor recreational activities and year-round beauty. The area receives about 300 days of sunshine per year. We recommend you bring appropriate outerwear for the season and dress in layers to ensure your ultimate comfort.

COVID-19 Mitigation Efforts

Health and safety is our utmost priority and as such, we follow rigorous and thorough health guidelines to ensure the frequent and thorough sanitization of guest rooms and public spaces. Your temperature will be taken upon arrival. Staff undergo weekly asymptomatic COVID testing and daily symptom monitoring. Masks are mandatory in all enclosed spaces and whenever you might come into contact with other guests. We enforce social distancing of six feet. Our Front Desk encourages a contactless check-in and check-out process. Our Fitness Center and Hot Tub are currently closed due to county mandates. Currently, indoor dining is also prohibited in San Bernardino County and as such, all meals offered here are to-go. Our Guestroom Staff do not enter the rooms when guests are present and all our guest rooms sit vacant for 24 hours prior to becoming available for another booking.
Health and safety is our utmost priority and as such, we follow rigorous and thorough health guidelines to ensure the frequent and thorough sanitization of guest rooms and public spaces. Your temperature will be taken upon arrival. Staff undergo weekly asymptomatic COVID testing and daily symptom monitoring. Masks are mandatory in all enclosed spaces and whenever you might come into contact with other guests. We enforce social distancing of six feet. Our Front Desk encourages a contactless check-in and check-out process. Our Fitness Center and Hot Tub are currently closed due to county mandates. Currently, indoor dining is also prohibited in San Bernardino County and as such, all meals offered here are to-go. Our Guestroom Staff do not enter the rooms when guests are present and all our guest rooms sit vacant for 24 hours prior to becoming available for another booking.

Checkout

Our standard check out time is 11am.
We offer late check out based on availability, and this service may incur an additional fee.